Loading Terms & Conditions
Please read these terms and conditions carefully before using our services or engaging with Prestige Renovations for any home improvement projects.
By accessing our website, requesting a quote, or engaging Prestige Renovations for services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
These terms may be updated periodically, and continued use of our services constitutes acceptance of any modifications. We recommend reviewing these terms regularly.
All services provided by Prestige Renovations are governed by a written Service Agreement. This agreement includes:
The Service Agreement must be signed by both parties before work commences. Any verbal agreements or understandings are not binding unless incorporated into the written Service Agreement.
Initial project estimates are provided based on preliminary information and site assessments. These estimates are subject to change based on final project specifications and any unforeseen conditions discovered during the project.
A binding quote will be provided after detailed project planning and will be included in the Service Agreement. This quote is valid for 30 days from the date of issue.
If unforeseen conditions are discovered during the project (such as structural issues, water damage, or electrical hazards), additional costs may apply. We will notify you immediately of any such conditions and provide a revised estimate.
Payment terms are outlined in the Service Agreement. Typically, payments are structured as follows:
We accept payment by check, credit card, or bank transfer. Credit card payments may be subject to a processing fee of 2.9%.
Payments are due according to the schedule in the Service Agreement. Late payments may incur a fee of 1.5% per month (18% annual rate) on the outstanding balance. We reserve the right to pause work on the project until overdue payments are received.
The estimated project timeline is provided in the Service Agreement. While we make every effort to complete projects on schedule, timelines are estimates and not guarantees.
Project delays may occur due to factors beyond our control, including:
We will notify you promptly of any anticipated delays and provide a revised timeline when possible.
A Change Order is a written amendment to the Service Agreement that modifies the scope of work, materials, timeline, or cost of the project.
Any changes to the original scope of work must be requested in writing. We will provide a written Change Order detailing the impact on cost and timeline.
Work will not proceed on any changes until the Change Order is signed by both parties. Verbal authorization for changes is not binding.
We provide a 2-year warranty on all workmanship from the date of project completion. This warranty covers defects in workmanship but does not cover normal wear and tear, damage from misuse, or issues resulting from improper maintenance.
Materials and products installed by Prestige Renovations are covered by their respective manufacturer warranties. We will provide you with warranty information for all major components.
To make a warranty claim, contact us in writing with details of the issue. We will inspect the concern and determine if it is covered under our warranty. If covered, we will repair or replace the defective work at no additional cost.
To ensure project success, clients are responsible for:
Prestige Renovations maintains comprehensive insurance coverage including:
Proof of insurance can be provided upon request.
We exercise reasonable care to protect your property during renovations. However, we are not liable for damage to existing conditions that are discovered during the project or for normal wear and tear.
Our liability for any claim related to our services is limited to the total amount paid for the specific project giving rise to the claim. We are not liable for consequential, incidental, or indirect damages.
In the event of a dispute, both parties agree to first attempt to resolve the issue through good faith negotiation.
If negotiation fails, both parties agree to submit the dispute to mediation with a neutral third party before pursuing litigation.
If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in New York County, New York.
The prevailing party in any dispute resolution proceeding is entitled to recover reasonable attorney's fees and costs from the non-prevailing party.
Cancellation of a project after signing the Service Agreement but before work commences will result in forfeiture of the deposit. Cancellation after work has commenced will require payment for all work completed plus any costs incurred for materials ordered.
We reserve the right to cancel a project for reasons including but not limited to:
All designs, plans, drawings, and specifications created by Prestige Renovations remain our intellectual property. Clients are granted a license to use these materials for the specific project they were created for. These materials may not be reproduced, distributed, or used for other projects without our written permission.
We retain the right to use photographs of completed projects for marketing purposes unless otherwise agreed in writing.
Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms & Conditions by reference. Please review our separate Privacy Policy document for complete details.
We are committed to protecting your privacy and will not share your personal information with third parties except as necessary to provide our services or as required by law.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in New York County, New York, and you hereby consent to personal jurisdiction and venue in such courts.
For questions about these Terms & Conditions or to request a copy, please contact us:
Prestige Renovations
123 Renovation Street
New York, NY 10001
(555) 123-4567
legal@prestigerenovations.com
Business Hours: Mon-Fri, 9am-5pm EST
By engaging Prestige Renovations for services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
These Terms & Conditions were last updated on January 15, 2026. We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any modifications.