Frequently Asked Questions

We primarily serve the greater New York metropolitan area including Manhattan, Brooklyn, Queens, Bronx, Staten Island, Long Island, Westchester County, and Northern New Jersey. For large projects, we may consider areas within a 50-mile radius of NYC. Contact us to see if we service your specific location.

Prestige Renovations has been transforming homes since 2008, giving us over 15 years of experience in the home renovation industry. Our longevity speaks to our commitment to quality workmanship and customer satisfaction.

Yes, we are fully licensed, bonded, and insured. We carry general liability insurance, workers' compensation insurance, and all necessary state and local licenses. We would be happy to provide proof of insurance upon request.

Renovation costs vary significantly based on the scope of work, materials selected, and project complexity. As a general guideline:

• Kitchen renovations: $25,000 - $75,000+
• Bathroom renovations: $15,000 - $40,000+
• Whole house renovations: $100,000 - $500,000+
• Room additions: $50,000 - $150,000+

These are estimates only. We provide detailed, transparent quotes after an initial consultation.

Yes, we offer free, no-obligation estimates for all renovation projects. Our process begins with a phone consultation to understand your needs, followed by an in-person site visit to assess the space and discuss your vision in detail. Within 3-5 business days, we'll provide you with a comprehensive, itemized quote.

We use a transparent, milestone-based payment system:

• Deposit: 10% upon contract signing
• Progress payment: 25% after demolition
• Progress payment: 25% after rough-ins (electrical, plumbing)
• Progress payment: 25% after installations
• Final payment: 15% upon completion and final walkthrough

We accept checks, bank transfers, and major credit cards (with a 3% processing fee).

Timelines vary by project scope:

• Bathroom renovation: 2-4 weeks
• Kitchen renovation: 4-8 weeks
• Whole house renovation: 3-6 months
• Room addition: 2-4 months

These timelines include design, permitting, construction, and finishing. We provide a detailed schedule at project commencement and provide weekly progress updates.

Yes, we handle all necessary permits and coordinate with local building departments for inspections. This is included in our service. We ensure all work meets or exceeds local building codes and regulations. The permit process typically adds 2-4 weeks to the project timeline, depending on your municipality.

For most renovations, yes. We work to minimize disruption and maintain a clean, safe work environment. For kitchen renovations, we typically set up a temporary kitchenette. For bathroom renovations, we ensure at least one bathroom remains functional. For whole-house renovations or major projects, we may recommend temporary relocation, which we can help coordinate.

Yes, we offer comprehensive design services through our in-house design team. Our designers work closely with you to create functional, beautiful spaces that reflect your style and needs. Design services include space planning, material selection, color consultation, 3D renderings, and finish selections. Design fees are typically separate from construction costs and are detailed in our proposal.

Yes, we offer both custom and semi-custom cabinetry options. We work with trusted cabinet makers who craft beautiful, functional cabinetry tailored to your space and needs. Custom cabinetry typically takes 6-8 weeks for fabrication. We also offer high-quality stock and semi-custom options from premium manufacturers for faster turnaround times.

While we prefer to supply materials to ensure quality, compatibility, and proper warranties, we can work with client-supplied materials under certain conditions. Client-supplied materials must meet our quality standards, be delivered on time, and include all necessary components. We cannot guarantee materials we don't supply, and any issues with client-supplied materials may result in additional charges for rework or delays.

We offer a comprehensive warranty:

• Workmanship Warranty: 3 years on all labor
• Materials Warranty: Manufacturer warranties on all materials (typically 1-25 years depending on product)
• Structural Warranty: 10 years on structural elements

All warranties are provided in writing. We stand behind our work and are committed to your satisfaction long after project completion.

We maintain rigorous quality control through:

• Daily site supervision by project managers
• Weekly quality inspections
• Skilled, experienced tradespeople (we don't use subcontractors for critical work)
• Use of premium materials from trusted suppliers
• Adherence to detailed project specifications
• Final walkthrough with detailed punch list

Our commitment to quality is why we have so many repeat clients and referrals.

Starting your renovation project is easy:

1. Contact us: Call (555) 123-4567 or fill out our online contact form
2. Initial consultation: We'll discuss your vision, needs, and budget
3. Site visit: We visit your home to take measurements and assess the space
4. Proposal: We provide a detailed quote and timeline
5. Design phase: If needed, we create detailed plans and selections
6. Project commencement: We begin work on the agreed start date

The entire process from initial contact to starting construction typically takes 2-4 weeks.