Prestige Renovations

Protecting Your Privacy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Prestige Renovations collects, uses, protects, and shares your personal information.

Last Updated: January 15, 2026 Version: 2.1

1. Introduction

Prestige Renovations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

We respect your privacy and are committed to protecting personally identifiable information you may provide us through our services. Please read this Privacy Policy carefully. By using our services, you acknowledge that you have read and understood this policy.

This policy applies to information we collect:

  • On our website (prestigerenovations.com)
  • In email, text, and other electronic messages between you and our company
  • Through mobile and desktop applications you download from us
  • When you interact with our advertising and applications on third-party websites and services
  • When you engage our services for home renovation projects

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Request a quote or consultation
  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact us via email, phone, or in person
  • Engage our services for a project

This information may include:

Name and contact details
Property address
Email address
Phone number
Payment information
Project details and preferences
2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

  • IP address and device type
  • Browser type and version
  • Pages you view on our site
  • Time and date of your visit
  • Time spent on each page
  • Referring website addresses
2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Contractor referral services
  • Home improvement platforms
  • Business partners
  • Social media platforms (when you interact with our content)

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery

To provide, maintain, and improve our services, including project planning, execution, and follow-up.

Communication

To communicate with you about your project, respond to inquiries, and send important updates.

Marketing

To send promotional materials, newsletters, and information about special offers (with your consent).

Security & Compliance

To protect our services, prevent fraud, and comply with legal obligations.

3.1 Legal Basis for Processing

We process your personal information based on:

  • Consent: When you have given us explicit consent to process your information
  • Contractual Necessity: To fulfill our contractual obligations to you
  • Legal Obligation: To comply with legal requirements
  • Legitimate Interests: To pursue our legitimate business interests, provided they don't override your rights

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Email service providers
  • Marketing agencies
  • Cloud storage providers
  • Subcontractors (only with your consent for specific projects)
4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

Access Controls

Strict access controls limit who can access your personal information within our organization.

Secure Storage

Your information is stored on secure servers with firewall protection and regular security updates.

Regular Audits

We conduct regular security audits and vulnerability assessments to maintain protection.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal information under certain circumstances.

Right to Restrict Processing

Request limitation on how we process your information.

Right to Data Portability

Request transfer of your data to another service provider.

Right to Object

Object to certain types of processing of your information.

6.1 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within 30 days.

6.2 Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly at privacy@prestigerenovations.com
  • Updating your preferences in your account settings (if applicable)

7. Cookies & Tracking

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience and understand how visitors use our site.

7.2 Types of Cookies We Use
Cookie Type Purpose Duration
Essential Cookies Required for basic site functionality Session
Performance Cookies Help us understand how visitors use our site 1-2 years
Functional Cookies Remember your preferences and settings 1 year
Marketing Cookies Track advertising effectiveness 90 days
7.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored
  • Delete individual cookies or all cookies
  • Block cookies from specific sites
  • Block all cookies

Note that disabling cookies may affect the functionality of our website.

7.4 Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can control tracking through cookie settings as described above.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every site you visit.

Some third-party services we may use include:

  • Social media platforms (Facebook, Instagram, Twitter)
  • Payment processors (Stripe, PayPal)
  • Analytics services (Google Analytics)
  • Email marketing platforms

9. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Prestige Renovations is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our services, you understand and consent to the transfer of your information to the United States, which may have data protection laws different from those in your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Legal requirements for retaining the information

Generally, we retain customer information for 7 years after the completion of a project or the end of our business relationship, whichever is later, to comply with legal and tax obligations.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes that affect your rights, we will notify you by email (if we have your contact information) or by posting a prominent notice on our website before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email

privacy@prestigerenovations.com

For privacy-related inquiries
Phone

(555) 123-4567 ext. 2

Ask for the Privacy Officer
Mailing Address

Prestige Renovations
Attn: Privacy Officer
123 Renovation Street
New York, NY 10001

Data Protection Officer

If you are located in the European Economic Area (EEA) and have concerns about how we process your personal information, you may contact our Data Protection Officer:

Sarah Johnson
Data Protection Officer
dpo@prestigerenovations.com

Your Acceptance

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

This Privacy Policy was last updated on January 15, 2026. We reserve the right to modify this policy at any time. Continued use of our services constitutes acceptance of any modifications.