Frequently Asked Questions

Find answers to common questions about NFTverse

Getting Started

How do I create an account on NFTverse?

NFTverse uses wallet-based authentication. Simply connect your crypto wallet (like MetaMask, Coinbase Wallet, or WalletConnect) to get started. No traditional username/password account setup is required.

After connecting your wallet, you can set up your profile by adding a username, bio, and profile picture.

Which wallets are supported?

NFTverse supports all Ethereum-compatible wallets including:

  • MetaMask
  • Coinbase Wallet
  • WalletConnect
  • Trust Wallet
  • Rainbow
  • Ledger
  • Trezor

We're constantly adding support for new wallets.

Buying NFTs

How do I purchase an NFT?

To purchase an NFT:

  1. Connect your wallet
  2. Browse or search for NFTs
  3. Click on an NFT you want to purchase
  4. Click "Buy Now" or place a bid
  5. Confirm the transaction in your wallet
  6. Pay the gas fee to complete the transaction

Once confirmed, the NFT will be transferred to your wallet.

What payment methods are accepted?

NFTverse accepts:

  • Crypto payments via connected wallets (ETH and major ERC-20 tokens)
  • Credit/Debit cards through our partner MoonPay (for eligible NFTs)

Note: Some payment methods may require identity verification.

Selling NFTs

How do I list an NFT for sale?

To sell an NFT:

  1. Connect your wallet
  2. Go to your profile and select "My Collections"
  3. Choose the NFT you want to sell
  4. Click "Sell"
  5. Set your price (fixed price or auction)
  6. Confirm the listing transaction

You'll need to pay a small gas fee to list your NFT.

What are the marketplace fees?

NFTverse charges the following fees:

  • Transaction fee: 2.5% of sale price
  • Creator royalty: Set by creator (typically 5-10%)
  • Gas fees: Paid to the Ethereum network

Example: For a $100 NFT sale with 10% royalty, the breakdown would be:
- Creator receives $87.50
- Marketplace receives $2.50
- Gas fees paid separately

Creating NFTs

How do I create (mint) an NFT?

To mint an NFT on NFTverse:

  1. Connect your wallet
  2. Click "Create" in the navigation
  3. Upload your digital file (JPG, PNG, GIF, MP4, etc.)
  4. Add details (name, description, properties)
  5. Choose collection or create new
  6. Set your royalty percentage (5-10% recommended)
  7. Pay the minting fee and gas costs
  8. Sign the transaction in your wallet

Once confirmed, your NFT will be minted on the blockchain.

What file types are supported?

NFTverse supports the following file formats:

  • Images: JPG, PNG, GIF (max 50MB)
  • Video: MP4, MOV, WEBM (max 100MB)
  • Audio: MP3, WAV, FLAC (max 50MB)
  • 3D Models: GLB, GLTF (max 100MB)

For large files, we recommend using IPFS storage.

Troubleshooting

My transaction failed but I was charged gas - what now?

If a transaction fails but gas was spent:

  1. Check your wallet on Etherscan to verify the transaction status
  2. Wait a few minutes - sometimes transactions appear delayed
  3. If funds were deducted but the action didn't complete, try again with higher gas
  4. For persistent issues, contact support with your transaction hash

Note: Gas fees are paid to the network for processing attempts, regardless of success.

Why can't I see my NFT after purchase?

If you don't see your NFT after purchase:

  1. Refresh the page and check your profile
  2. Check your wallet address on Etherscan to confirm the transaction
  3. Make sure you're looking at the correct collection
  4. Try disconnecting and reconnecting your wallet
  5. If still missing, contact support with your transaction details

Most NFT visibility issues resolve within 15 minutes as blockchain data propagates.

Still have questions?

Contact our support team for personalized assistance

Contact Support