Frequently Asked Questions

We recommend booking at least 6-12 months in advance for weddings and 3-6 months for other events to ensure availability and optimal planning time. However, we can accommodate shorter timelines depending on availability.

We primarily serve the New York area, but we're happy to coordinate events anywhere in the United States and internationally. Travel costs will be included in destination event quotes.

We work with a network of trusted vendors but also welcome your preferred vendors. Our goal is to ensure you get the best services for your event, regardless of the source.

Our packages include comprehensive planning, vendor coordination, timeline management, design consultation, and day-of coordination. Specific inclusions vary by package tier. Visit our Pricing page for detailed package information.

Absolutely! We offer flexible packages that can be tailored to your specific needs, budget, and vision. Every event is unique, and we adapt our services accordingly.

Yes! We coordinate events both locally and internationally. Travel and accommodation costs for our team are factored into the proposal for destination events.

We typically require a deposit upon contract signing (usually 25-30%), with the balance divided into installments leading up to the event. Specific terms are outlined in your personalized contract.

No, our fees cover our planning and coordination services. Vendor costs (catering, flowers, entertainment, etc.) are separate and billed directly to you by those vendors.

Yes, we offer flexible payment plans to make our services accessible. We can work with you to create a payment schedule that fits your budget.

Our process begins with a consultation to understand your vision and needs. We then create a detailed plan, coordinate with vendors, manage logistics, and ensure flawless execution on the day of your event.

Meeting frequency depends on your package and event complexity. Typically, we meet monthly for the first few months, then bi-weekly as the event approaches. We're also available by phone and email anytime.

Our team arrives early to oversee setup, coordinate vendors, manage the timeline, troubleshoot any issues, and ensure everything runs smoothly so you can enjoy your event stress-free.

Cancellation terms are outlined in your contract. Generally, deposits are non-refundable, but we work with clients on a case-by-case basis for unforeseen circumstances.

Yes, we understand that details may change. We're flexible and will work with you to accommodate reasonable changes. Major changes may affect pricing and require contract amendments.